| Payment Terms and Pricing
All prices quoted on the website are shown in Australian Dollars. Prices are current at the time of publishing, however we reserve the right to amend pricing and product information at any time without notice.
First orders are always on proforma invoice until credit application forms are processed before opening any account. Trading terms are 14 days nett from date of invoice. All invoiced stock remains the property of Laurel Rose Importers until such time as the invoice amount is paid in full.
Lay-By
Shipping Costs
Shipping costs vary between 10% to 20% of invoice total depending on the weight / volume of goods ordered. An estimate of freight costs can be obtained before shipping by calling our office All purchased products are subject to copyright.
Minimum Order Size $200
We have a minimum order size limit of $200. (AUD$500 from outside Australia).
Standard Terms
Our standard Payment terms are Pro Forma (pre-payment by cash, cheque, money order, Direct deposit or credit card). If you order on-line we will contact you prior to despatch to arrange payment. Freight is charged at cost calculated after packing the order. Our Discounted Freight rate is passed on to the purchaser. Unless you nominate a later date for packing and invoicing, orders will be packed, costed for freight and invoiced as soon as practical and in the sequence received.
Cancellation Fee
Picking and packing orders costs money and restricts that stock from sale to other customers. Pro Forma orders are considered firm, irrevocable and non-cancellable. and must be paid for in full within 14 days of the invoice date. Where payment for a Pro Forma invoice is not received within 14 days of the date of invoice, the order may be cancelled by and at the sole discretion of the supplier and in such an event the party ordering will be liable from the date of notice of cancellation for a cancellation fee equal to 20% of the invoiced cost or $50.00 whichever is greater. Note: This is an industry standard
Claims for Damaged or Missing Goods
All claims for damaged or missing goods must be made in writing (Fax, Email, or Letter listing the items) within 7 days.
The LaurelRose Importers offers up to 12 weeks Lay-by on most items. Extended terms can be arranged depending on the item.
We require a minimum of 30% deposit
Canceled Lay-bys on stock carry a 50% cancellation fee on non sale items and a 100% cancellation fee on sale items.
All Lay-bys are strictly 12 weeks. No refund on overdue lay-bys
All Lay-bys must have payments made at least once every 4 weeks.
We offer no refund on overdue Laybys unless previously arranged. We can organise time extensions if we are contacted within the Lay-by period |
